We recently engaged with Track N Trace to assist with efficiencies registering 700 guests into our corporate facility for Darwin Cup. From the initial phone call to Track n Trace to brief them on the job I could not fault the service throughout the process. Having not used scanning technology before I was put at ease and it was very simple to use and the reports we were able to receive after the function will provide invaluable information for the future.
We engaged Track N Trace to set up all the 'back end' work, including the PDA scanners and also facilitate the production of the wristbands which were of great quality and held the vital scanning information.
Most importantly the feedback we received from our guests was that entry into our facility so much more efficient than previous years which ensures they have a great start to their day…..we will certainly be engaging Track N Trace to help us again.
In August this year (2014) we held a roadshow seeing just over 450 clients. Previously we have manually created name badges to place into the holders for each client across each event and asked our attendee’s to record their attendance on a registration sheet upon entry. Using Tim’s barcode scanners and barcoded name badges for this event provided an easy, stress free registration and attendance process that our staff and clients loved! We will never do this as a manual process again. The Track n Trace team are prompt, efficient and reliable. I highly recommend the company and their products/services!
"An incredible level of customer service way beyond my expectations. As newcomers to scanning and barcoding, we needed both the technology as well as guidance on selecting the right option and getting it up and running.
Track n Trace provided this in a friendly and responsive manner, offering flexibility to meet our needs and showing a genuine interest in helping us succeed. In particular, a great customer service experience offered by Track n Trace."
Mike Langford - Director
"Track n Trace were able to deliver exactly what we needed for our event in a very short amount of time. Tim was very helpful and even came out to the office to give us a demo on their products. They offer a fantastic solution and we look forward to working with Track n Trace in the future."
“We were very happy with everything Track n Trace provided us for our event. It made the registration process a lot easier/smoother using the scanners and visitor ID badges they provided to us. The quality of the data was great too.
Thanks for all your help.”
Catlin Australia Pty Ltd
“Thanks very much Track n Trace for helping eliminate the hassle of our conference delegates having to sign in to sessions. Replacing the pen and paper with barcode scanners makes it all effortless. The scanners were a huge hit & worked perfectly for our event. No more delay in sessions starting on time or complaints from delegates having to constantly sign in. It's professional and streamlines that whole process.
The visitor ID badges you provided us worked fantastic as well. We also received the data collected from the scanners, back from you in a very timely manner. We will definitely be using you in the future as well as recommending your services to other organisations”
NSW RDN Rural Doctors Network -
“Thank you to for providing a fantastic service. We really appreciated all your efforts in organising these scanners for us and at such late notice. Everything went well with the event and was a great success with the help of your scanners. Hope to do business again in the future and good luck with everything.”
George P Johnson (Australia)
"Track n Trace provided the scanners for our Trade Show in Brisbane. They were easy to use and we experienced no technical difficulties.
All we had to do was assign barcodes and the scanners did the rest. We had really positive feedback from our exhibitors at the Trade Show saying that it was a quick and easy way to retain the details of people who visited their stand. All in all was a good turn out and we would definitely recommend Track n Trace to other organisations. Thank you very much!" -
Master Plumbers' Association of Queensland
"Track n Trace is a wonderful organising to have worked with. We held a Congress over 3 days which required scanning of barcodes of 550 Delegates. This process was seamless, from the creation and printing of 550 delegate name badges with individual barcodes, to the scanning of these barcodes of the three days, to uploading all the scanner data in an easy to read spreadsheet for analysis after the event. The barcode scanners were used by multiple different people and all found them very straight forward to use. Tim was a pleasure to work with, always happy to help, answer questions and sent the data back in a very short turnaround time. I would highly recommend Tim and Track n Trace to anyone who requires barcode scanning facilities, Tim will be hearing from us again in the future as we plan towards additional Congress'"
Australian College of Audiology (ACAud)
UBT Reduce Setup For Events From 1 day To 1hr with RS30 PDA Scanners
"UBT, a global business advisory company, deliver 4 seminars annually as part of our business advisory offering to our clients. For a number of years our check in process at these events has consisted of a laptop computer with a multi directional scanner connected. These were not only labour intensive to set up on site, but also very temperamental when scanning barcodes from phone screens.
In August/ September 2016 we reviewed our processes, and came across the RS30 hand held scanners and we have ended up purchasing 20 units. These units have not only reduced the site set up from 1 day to 1 hour, they have also helped to speed up the processing of delegate check in at events. The work very well with both paper tickets and barcodes on phones.
The RS30 devices purchased through Track N Trace Solutions have proved to be a very smart investment."
"Would like to give you some feedback on the how the use of the scanners has improved the accuracy and reduced the downtime whilst performing a Stocktake. As you know AirRoad Logistics is a 3PL warehouse provider.
The Stocktake performed last year for one customer took 12 hours with 15 people Involved Nationally. This year the Stocktake count was completed in 3 hours nationally. With an additional hour for reconciliation. A saving of 8 hours x 15 people. (66% Savings in Labour Costs)
The programming loaded into the scanners ensured that we were able to ensure the user was collecting the right information thus reducing human error.
We also found the service you offered met and exceeded our expectations. Thanks again for your continued support"
AirRoad Logistics Pty Ltd
"In August this year (2014) we held a roadshow seeing just over 450 clients. Previously we have manually created name badges to place into the holders for each client across each event and asked our attendee’s to record their attendance on a registration sheet upon entry. Using Tim’s barcode scanners and barcoded name badges for this event provided an easy, stress free registration and attendance process that our staff and clients loved! We will never do this as a manual process again. I highly recommend the company and their products/services! "
“Thank you to for providing a fantastic service. We really appreciated all your efforts in organising these scanners for us and at such late notice. Everything went well with the event and was a great success with the help of your scanners. Hope to do business again in the future.”